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CAHPS and Quality Improvement
- CAHPS III:
- Refining QI model for implementing patient and family-centered care
- Creation of a meta-model to guide practice redesign and implementation of patient and family-centered care;
- Updating of CAHPS Improvement Guide to link with new Health Plan and Clinician-Group CAHPS surveys
- Conversion to a web-based document to improve access and linkages to CAHPS reports.
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