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Slide Presentation from the AHRQ 2007 Annual Conference

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Leading Change

Text Description is below the image.

  Executive Leaders Team Leaders Staff
Engage
adaptive
How Do I Make the World a Better Place?
How do I create an organization that is safe for patients and rewarding for staff?
How does this strategy fit our mission?
How Do I Make the World a Better Place?
How do I create a unit that is safe for patients and rewarding for staff?
How do I touch their hearts?
How Do I Make the World a Better Place?
Do I believe I can change the world, starting with my unit?
Can I help make my unit safer for patients and a better place to work?
Educate
technical
What Do I Need to Know?
What is the business case?
How do I engage the Board and Medical Staff?
How can I monitor progress?
What Do I Need to Know?
What is the evidence?
Do I have executive and medical staff support?
Are there tools to help me develop a plan?
What Do I Need to Know?
Why is this change important?
How are patient outcomes likely to improve?
How does my daily work need to change?
Where do I go for support?
Execute
adaptive
What Do I Need to Do?
Do the Board and Medical Staff support the plan and have the skills and vision to implement?
How do I know the team has sufficient resources, incentives and organizational support?
What Do I Need to Do?
Do the Staff Know the plan and do they have the skills and commitment to implement?
Have we tailored this to our environment?
What Do I Need to Do?
Can I be a better team member and team leader?
How can I share what I know to make care better?
Am I learning from defects?
Evaluate
technical
How Will I Know I Made a Difference?
Have resources been allocated to collect and use safety data?
Is the work climate better?
Are patients safer?
How do I know?
How Will I Know I Made a Difference?
Have I created a system for data collection, unit level reporting, and using data to improve?
Is the work climate better?
Are patients safer?
How do I know?
How Will I Know I Made a Difference?
What is our unit level report card?
Is the unit a better place to work?
Is teamwork better?
Are patients safer?
How do I know?

 


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