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Pre- and Post-CAHPS Survey Measures
- Pre- and Post-CAHPS Survey Measures
- Interviews with Network staff
- 2 site visits to dialysis centers
- Interviews with dialysis center staff & patient representatives
- Lessons learned report across all sites
Dialysis center staff interviewed:
Social workers, clinical managers, charge nurse, nephrologists, dietician, and administrators
Defining QI intervention; how it was implemented; experiences of implementation; how QI decisions are made; facilitators and challenges to the project
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