Skip Navigation U.S. Department of Health and Human Services www.hhs.gov
Agency for Healthcare Research Quality www.ahrq.gov
Archive print banner

Slide Presentation of the 2007 Annual Meeting of AHRQ

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to www.ahrq.gov for current information.


Questionnaire Design

Text Description is below the image.
  • Transitioned entirely to HCAHPS rather than conducting two separate studies
  • Involved key hospital personnel in questionnaire design to obtain buy in
  • Selected custom questions to address issues not included in HCAHPS
    • JCAHO issues Privacy and safety
    • High impact areas Teamwork and sensitivity to family needs
    • High use areas Patient Access
    • Outsourced areas Food and Nutritional Services
  • Redesigned other questionnaires (OP Surgery, OP Services, and ED) to HCAHPS format

Previous Slide Previous Slide         Contents         Next Slide Next Slide


 

The information on this page is archived and provided for reference purposes only.

 

AHRQ Advancing Excellence in Health Care