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Slide Presentation of the 2007 Annual Meeting of AHRQ

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Research/Storytelling

Text Description is below the image.

The need to prepare for the next shift:
The oncoming Charge Nurse arrives 30-45 minutes prior to his official shift start time in order to prepare for the oncoming staff. During this time, he gets a "feel for the floor", confirms staffing plans, organizes the work tasks for oncoming CNAs, and then finally oversees shift report.

"Ghost Town":
Both patients and providers worry about the drop in attention to patient care at shift change time. One patient characterized it as a "ghost town" and many providers said it was chaos, with all the administrative needs having to be taken care of while patient calls ,orders, labs, and other demands continue to pour in.


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