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Slide Presentation of the 2007 Annual Meeting of AHRQ

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The Concept of Slack

Text Description is below the image.
  • Tight coupling and high complexity (versus loose coupling and low complexity) are more accident prone.
    • Perrow, 1984, Normal Accidents
  • Also known as "slack", i.e., usual procedures work less well when there is less slack in the system, because the system loses its resilience to additional interruptions.
    • Rudolph and Repenning, 2002

Notes:

Tight coupling refers to highly interdependent processes (I think)


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