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Slide Presentation of the 2007 Annual Meeting of AHRQ

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Challenges and Questions
Design of Work for Patient Safety

Text Description is below the image.
  • Complex system with interactions
  • Who are the end users?
    • Example = medication management in ambulatory care
    • Design for multiple groups of end users
  • Who is the designer of work and processes?
    • Home care:
      • Role of patient and family
    • Transitions of care:
      • Design of interaction
  • HIT
    • Impact on work system
    • Design of HIT-supported work and processes

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AHRQ Advancing Excellence in Health Care