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Team Training Evaluation Based on Kirkpatrick's Four-Level Evaluation Model
- Level 4—Results: whether the training has affected process or outcomes, such as increased production, improved quality, reduced adverse events, decreased costs, or return on investment.
- Patient satisfaction survey.
- Complication rate based on AHRQ PSI.
- Length of hospital stay.
- Adverse drug events.
- Patients' claims.
- Staff satisfaction survey.
- Nurse turnover rates.
- Level 3—Behavior: whether participants change their behavior back in the workplace as a result of training.
- Observation of teamwork behaviors during routine patent care.
- Level 2—Learning: whether the training results in an increase in knowledge, skills or attitudes.
- Teamwork knowledge test.
- Survey of attitude towards teamwork.
- Survey of self-perceived communication skills.
- Level 1—Reaction: how did participants react to the training?
- Post-training reaction survey.
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