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Crossing the Quality Chasm:
Designing in Safety and Quality
- Current $250 billion building boom in US in new hospital construction
- Design has a direct impact on patients, families & providers
- Emerging evidence base from past two decades affirms that safety & quality can be designed into construction of new facilities.
Ulrich et al. 2004
"First we shape our buildings, and then our buildings shape us." -Winston Churchill
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