This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.
Please go to www.ahrq.gov for current information.
The Agency for Healthcare
Research and Quality (AHRQ) and the Office of the Surgeon General (OSG) contracted
with the MRC Evaluation Training Team to provide program evaluation training
and consultation to Medical Reserve Corps (MRC) unit coordinators and program
staff. This work was completed in coordination with a combined AHRQ/OSG
management team led by Captain Robert J. Tosatto, Director of the Office of the
Civilian Volunteer Medical Reserve Corps in the Office of the Surgeon General,
and Dr. Sally Phillips, Director of AHRQ's Public Health Emergency Preparedness
Program. Evaluation will enable MRC units to measure and track their individual
progress, while also providing regional and national program officials with the
data necessary to monitor broader trends, including the identification of
Since the MRC began in July
2002, there has been unprecedented growth both in the number of units and the
number of volunteers nationwide. In the 18 months since this study was
initiated, the number of units has increased from 671 to 761. This growth has
been driven primarily by community initiative rather than Federal funding. As a
result, there have been few cross-unit standards applied to the capabilities,
capacities, and competencies of MRC units.
This report describes the
evaluation training that we conducted at MRC regional meetings between July and
December 2007. It highlights key lessons that were learned from the training
sessions and modifications that we made to ensure the training was most
relevant to unit coordinators. It also describes findings from follow-up
interviews that we conducted with MRC unit coordinators to determine whether
the training tools that we developed were being used.
In addition, this report presents
the findings of two environmental scans. First, we reviewed the published
literature and Internet sources on the various stages of development and
maturation of non-profit or volunteer-based organizations. This review was
conducted in an effort to demonstrate how evaluation activities might be
applied across the growth of an MRC unit. The second scan focused on strategies
or methods that volunteer-based groups use to characterize the value or
contribution (financial or programmatic) of volunteers' time and effort. The findings
of this scan are summarized in Appendix C.
Return to Contents
Proceed to Next Section