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Improved Patient Safety
An Innovative Approach
John Reiling, M.H.A, M.B.A, President and Chief Executive Officer (CEO), St. Joseph's Community Hospital.
St. Joseph's Community Hospital in West Bend, Wisconsin, is building a new
hospital using patient safety as a core design consideration. This approach
offers helpful insights and lessons for States as they plan for future
CEO John Reiling recounted how the planning process—which included
a "learning lab" made up of leading national, regional and State patient
safety experts brainstorming on how best to develop a safe hospital—provided
valuable feedback to architects on design requirements for the facility.
Some of the new design features include patient rooms that are identical
rather than mirror images of each other, an anteroom with a metal detector
to prevent staff or patients from bringing metal objects into the MRI
room, and sinks placed in view of the patients, so they can observe whether
the health care staff wash their hands before treating them in their rooms.
States can look to St. Joseph's experience to inform future building code requirements, Certificate of Need processes, architectural rating and assessment, etc.
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