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Integrated Delivery Systems In Managed Care
What Are Integrated Delivery Systems?
Part II: Models in Action
Darlene Burgess, Vice President for Corporate Government Affairs, Henry Ford Health System, Detroit, MI.
Ellen M. Zane, Network President, Partners HealthCare System, Massachusetts General Hospital-Brigham and Women's
Hospital, Boston, MA.
Ms. Burgess gave an overview of the health care marketplace in Michigan and how the Henry Ford Health System fits in.
She described the Henry Ford Health System as a vertically integrated, regional, not-for-profit organization with a flagship
tertiary care hospital.
Their strategies for responding to marketplace changes include:
- Delivery system redesign such as "right-sizing" (e.g., ratio of specialty care to primary care practitioners/services ).
- Organizational development, highlighting their managed care college, leadership development, and continuous quality improvement.
Ms. Zane described the health care market in eastern Massachusetts and gave an overview of Partners Community
HealthCare, Inc., which is not a hospital-centered integrated delivery model. She highlighted requirements by various
regulatory agencies confronted in network development, including the following:
- Installment payments (U.S. Department of Health and Human Services and the Office of the Inspector General).
- Anti-trust provisions (U.S. Department of Justice, Federal Trade Commission, Massachusetts Attorney General
- Use of tax-exempt dollars (Internal Revenue Service).
In speaking of the value of an integrated health care system, Ms. Zane equated integrated health systems with improved
quality of service and care for the patient.
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