Public Health Emergency Preparedness
This resource was part of AHRQ's Public Health Emergency Preparedness program, which was discontinued on June 30, 2011, in a realignment of Federal efforts.
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Appendix 4 (continued)
4.3 Point of Dispensing (POD) Application
The Point of Dispensing (POD) application will disseminate information in a public health
emergency to enable inbound caller to receive locations for drug dispensing sites
specific to their county, based on the zip code that the caller enters. The callers
dialing into the POD application should be given clear directions from the menu
messages to be able to repeat any message or the location of the drug distribution
sites. Callers should also be given a choice to select another zip code after
getting information for their first entered zip code. The POD application will
be designed to accommodate two language selections (English and Spanish) that
the caller will select at the beginning of the call. The POD application will
also provide reporting on how many callers selected each of the message options.
The POD application will be required to have the ability to provide an individual
message for each zip code within a county to allow for the greatest potential
for relaying customized information.
POD Main Call Flow (English)
POD 2nd Language Call Flow (Spanish)
Example of Zip Code Tables and Announcements
These tables show examples of zip code listings for Denver and environs
with the number of the recorded announcements that would be given for each county.
Examples of announcements for different zip codes follow the zip code listings.
Zip Code Table (Part 1)
Zip Code Table (Part 2)
POD Messages by County 1
Cross County Announcements
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