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Project RED: Module 3: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 19
Provides a four-module training program to help hospitals implement Project RED.
Health Literacy Tips*
- Avoid medical jargon
- Speak slowly
- Provide simple pictures when helpful
- Emphasize what the patient should do
- Avoid unnecessary information
- Welcome questions
- Ensure written materials use simple words, short sentences in bulleted format, and lots of white space
* Graham and Brookey
Because health care professionals easily slip into medical jargon and patients easily slip into saying they understand information when they might not, this slide from Module 2 bears repeating.
Page last reviewed August 2011
Internet Citation: Slide 19: Project RED: Module 3: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 19.
August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/professionals/systems/hospital/red/module3/slide19.html