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Project RED: Module 3: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 25
Provides a four-module training program to help hospitals implement Project RED.
- Use simple lay language; explain the concept or demonstrate the process avoiding technical terms; use a professional translator if a language barrier exists
- Ask the patient or caregiver to repeat the concept in his or her own words or to demonstrate the process
- Identify and correct misunderstandings or an incorrect procedure
- Ask the patient or caregiver to repeat the concept or repeat the process to demonstrate understanding
- Repeat steps 3 and 4 until clinician is convinced comprehension and ability to perform process is adequate and safe
*Society of Hospital Medicine
The Society of Hospital Medicine offers these five steps for teach-back.
Page last reviewed August 2011
Internet Citation: Slide 25: Project RED: Module 3: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 25.
August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/professionals/systems/hospital/red/module3/slide25.html