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2008 Preliminary Comparative Results: Medical Office Survey on Patient Safety Culture

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Chart 2. Comparative Results for Overall Ratings on Quality From 182 Pilot Medical Offices (Text Description)

Item Survey Items by Patient Safety Culture Area Excellent Very Good Good Fair Poor
  Overall, how would you rate your medical office on each of the following areas of health care quality?
G1a. Patient Centered
Is responsive to individual patient preferences, needs, and values. 26% 41% 27% 5% 0%
G1b. Effective
Is based on scientific knowledge. 29% 43% 25% 3% 0%
G1c. Timely
Minimizes waits and potentially harmful delays. 16% 32% 33% 15% 4%
G1d. Efficient
Ensures cost-effective care (avoids waste, overuse, and misuse of services). 17% 37% 34% 9% 3%
G1e. Equitable
Provides the same quality of care to all individuals regardless of gender, race, ethnicity, socioeconomic status, language, etc. 52% 30% 15% 3% 1%

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