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National Healthcare Disparities Report, 2003

Patient Centeredness

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Patient Experience of Care
Adults whose health providers always listened carefully to them
Adults whose providers always explained things in a way they could understand.
Adults whose providers always showed respect for what they had to say
Adults whose providers always spend enough time with them


Patient Experience of Care

Measure Title

Percent of adults whose providers always listened carefully to them.

Measure Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Tables

Percent of adults whose providers always listened carefully to them, United States, 2000, by

  • Race
  • Ethnicity
  • Family income
  • Education

Data Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Denominator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room).

Numerator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room) who subsequently reported that their providers always listened carefully to them.

Comments

Table reports data from the MEPS 2000 Self-Administered Questionnaire (SAQ). Go to the MEPS entry in the Data Source section of this appendix for more information on the SAQ.

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Patient Experience of Care

Measure Title

Percent of adults whose providers always explained things in a way they could understand.

Measure Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Tables

Percent of adults whose providers always explained things in a way they could understand, United States, 2000, by

  • Race
  • Ethnicity
  • Family income
  • Education

Data Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Denominator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room).

Numerator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room) who subsequently reported that their providers always explained things in a way they could understand.

Comments

Table reports data from the MEPS 2000 Self-Administered Questionnaire (SAQ). Go to the MEPS entry in the Data Source section of this appendix for more information on the SAQ.

Top of Page


Patient Experience of Care

Measure Title

Percent of adults whose providers always showed respect for what they had to say.

Measure Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Tables

Percent of adults whose providers always showed respect for what they had to say, United States, 2000, by

  • Race
  • Ethnicity
  • Family income
  • Education

Data Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Denominator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room).

Numerator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room) who subsequently reported that their providers always showed respect for what they had to say.

Comments

Table reports data from the MEPS 2000 Self-Administered Questionnaire (SAQ). Go to the MEPS entry in the Data Source section of this appendix for more information on the SAQ

Top of Page


Patient Experience of Care

Measure Title

Percent of adults whose providers always spend enough time with them.

Measure Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Tables

Percent of adults whose providers always spend enough time with them, United States, 2000, by

  • Race
  • Ethnicity
  • Family income
  • Education

Data Source

Center for Financing, Access, and Cost Trends, Agency for Healthcare Research and Quality (AHRQ), Medical Expenditure Panel Survey .

Denominator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room).

Numerator

Adult U.S. population (18 years of age and older, civilian, noninstitutionalized) who had at least one visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room) who subsequently reported that their providers always spend enough time with them.

Comments

Table reports data from the MEPS 2000 Self-Administered Questionnaire SAQ). Go to the MEPS entry in the Data Source section of this appendix for more information on the SAQ.


Return to Appendix C: Measure Specifications
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2003 National Healthcare Disparities Report

 

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