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2003 National Healthcare Quality Report

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Table 4.1a: National Patient Experience of Care (Adult), 2000

Among adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent distribution of how often their health providers listened carefully to them, United States, 2000
                 
      Always d Usually d Never d
Population group Population total Number who had visit Percent Standard error Percent Standard error Percent Standard error
                 
Total 202,737,848 146,195,298 56.58 0.69 33.27 0.72 10.15 0.33
                 
Race
White 170,125,696 125,540,427 55.88 0.79 34.18 0.84 9.94 0.36
Black 24,493,873 15,598,766 63.31 1.38 25.99 1.21 10.70 0.95
Asian/Pacific Islander 6,458,887 4,003,026 55.71 3.31 30.13 3.24 14.17 3.40
Aleut/Eskimo/American Indian DSU DSU DSU DSU DSU DSU DSU DSU
                 
Hispanic ethnicity
Hispanic 21,738,498 12,549,524 51.46 1.81 37.05 1.61 11.49 0.89
Non-Hispanic 180,999,350 133,645,774 57.05 0.73 32.93 0.77 10.03 0.35
                 
Ethnicity                
Non-Hispanic, White 150,178,945 114,139,081 56.33 0.83 33.91 0.89 9.76 0.38
Non-Hispanic, Black 23,466,228 14,965,334 63.49 1.39 25.84 1.21 10.67 0.98
Non-Hispanic, Other 7,354,176 4,541,359 54.26 3.30 30.96 3.13 14.78 3.15
                 
Gender
Male 97,197,606 61,136,407 57.20 0.91 32.58 0.99 10.22 0.55
Female 105,540,242 85,058,891 56.13 0.83 33.77 0.78 10.10 0.41
                 
Age
18-44 108,438,619 69,956,517 52.55 0.86 35.78 0.97 11.66 0.59
45-64 61,508,507 48,220,971 57.41 1.16 32.52 1.10 10.07 0.59
65 and over 32,790,722 28,017,810 65.36 1.47 28.21 1.30 6.43 0.69
                 
Education a
Less than high school (<12 years ) 41,246,773 26,843,770 59.91 1.30 28.56 1.18 11.53 0.77
High school graduate (=12 years) 66,631,871 46,641,587 57.85 1.03 31.40 1.07 10.75 0.67
At least some college (>12 years) 93,325,476 71,745,064 54.51 1.01 36.24 1.00 9.24 0.49
                 
Employment status b
Employed 137,047,255 93,847,741 53.94 0.84 35.14 0.94 10.92 0.47
Not employed 32,363,721 24,016,643 56.95 1.30 31.70 1.33 11.34 0.75
                 
Insurance c
Age 18-64                
Any private 131,459,362 96,667,753 54.85 0.90 35.11 0.88 10.04 0.41
Public only 13,338,753 10,200,234 55.96 2.82 29.14 2.11 14.89 2.02
Uninsured 25,149,011 11,309,501 50.42 2.15 33.61 2.07 15.97 1.51
Age 65 and over                
Medicare only 10,623,234 8,841,580 65.38 2.46 27.31 2.03 7.32 1.32
Medicare and private 18,549,229 16,079,189 65.88 1.71 28.62 1.68 5.51 0.65
Medicare and other public 3,435,872 2,937,177 62.84 3.41 27.97 3.05 9.19 2.01
No insurance/private only DSU DSU DSU DSU DSU DSU DSU DSU
                 
Family income
Negative or poor(<100% of poverty level) 20,927,745 14,580,706 59.77 1.92 27.25 1.73 12.97 1.07
Near poor/low income(100-<200% of poverty level) 34,858,614 23,017,469 57.26 1.32 32.44 1.20 10.30 0.88
Middle income(200-<400% of poverty level) 64,352,963 44,794,439 56.76 1.12 33.17 1.19 10.07 0.61
High income(>=400% of poverty level) 82,598,526 63,802,685 55.49 1.24 34.99 1.21 9.52 0.51
                 
MSA status
MSA 164,150,839 118,044,954 55.58 0.83 34.03 0.84 10.39 0.36
Non-MSA 38,587,009 28,150,344 60.76 1.49 30.09 1.62 9.14 0.78
                 
Perceived health status
Excellent/very good/good 177,125,850 124,672,271 57.25 0.74 33.41 0.76 9.33 0.34
Fair/poor 25,611,998 21,523,027 52.64 1.59 32.48 1.49 14.87 0.90
                 

aPersons 18+ with unknown education status not included.

bEmployment status for persons 18-64 only.

cReference group for insurance: 18-64 Any private, 65+ Medicare and private.

dFor all values, RSE < 30.

DSU - Data do not meet the criteria for statistical reliability, data quality or confidentiality.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access and Cost Trends, Medical Expenditure Panel Survey.

Table 3.1a: National Basic Timeliness, 2000 Table 4.1b: National Patient Experience of Care (Child), 2000

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