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2003 National Healthcare Quality Report

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Table 4.1f, Patient Experience of Care by State (Medicare), 2001

Among adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent distribution of how often their health providers listened carefully to them, Medicare managed care, by State, 2001
     
State Percent Standard error
     
Alabama 77.6 1.4
Arizona 64.6 1.4
Arkansas 74.6 1.6
California 67.2 0.7
Colorado 69.9 0.9
Connecticut 73.3 1.3
Delaware 77.5 1.9
District of Columbia 68.1 2.5
Florida 67.6 0.7
Georgia 69.8 1.8
Hawaii 79.8 1.8
Idaho 76.0 1.6
Illinois 72.6 2.2
Indiana 73.8 1.1
Iowa 76.9 1.5
Kansas 71.7 1.2
Kentucky 68.8 2.3
Louisiana 78.4 1.2
Maryland 66.6 3.0
Massachusetts 75.8 0.8
Michigan 74.9 1.2
Minnesota 73.3 1.1
Mississippi 78.2 2.2
Missouri 71.7 1.2
Nebraska 74.2 2.2
Nevada 62.2 1.7
New Hampshire 72.6 2.5
New Jersey 72.7 0.9
New Mexico 69.0 1.9
New York 72.0 0.6
North Carolina 74.8 1.6
North Dakota 82.4 2.1
Ohio 73.8 0.7
Oklahoma 68.2 2.2
Oregon 72.8 0.8
Pennsylvania 77.2 0.6
Rhode Island 76.8 1.3
South Dakota 82.1 2.0
Tennessee 77.2 1.3
Texas 69.6 0.9
Virginia 67.8 2.3
Washington 71.7 1.0
West Virginia 79.0 1.6
Wisconsin 76.1 1.6

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Table 4.1e: Patient Experience of Care by State (Medicare), 2001 Table 4.2a: National Patient Experience of Care, 2000

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