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2003 National Healthcare Quality Report

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Table 4.2a: National Patient Experience of Care, 2000

Among adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent distribution of how often their health providers explained things clearly, United States, 2000
                 
      Always d Usually d Never d
Population group Population total Number who had visit Percent Standard error Percent Standard error Percent Standard error
                 
Total 202,737,848 146,195,298 58.75 0.65 32.03 0.63 9.22 0.31
                 
Race
White 170,125,696 125,540,427 58.32 0.74 32.86 0.73 8.82 0.31
Black 24,493,873 15,598,766 64.45 1.42 24.71 1.34 10.84 0.98
Asian/Pacific Islander 6,458,887 4,003,026 52.47 3.67 33.21 3.26 14.31 2.29
Aleut/Eskimo/American Indian DSU DSU DSU DSU DSU DSU DSU DSU
                 
Hispanic ethnicity
Hispanic 21,738,498 12,549,524 53.05 1.62 34.77 1.53 12.18 0.90
Non-Hispanic 180,999,350 133,645,774 59.28 0.69 31.78 0.68 8.94 0.32
                 
Ethnicity
Non-Hispanic, White 150,178,945 114,139,081 58.81 0.78 32.71 0.78 8.47 0.32
Non-Hispanic, Black 23,466,228 14,965,334 64.66 1.46 24.55 1.40 10.79 1.00
Non-Hispanic, Other 7,354,176 4,541,359 53.54 3.71 31.67 3.31 14.79 2.20
                 
Gender
Male 97,197,606 61,136,407 57.71 0.82 32.79 0.80 9.50 0.51
Female 105,540,242 85,058,891 59.50 0.79 31.48 0.84 9.02 0.37
                 
Age
18-44 108,438,619 69,956,517 57.36 0.77 33.11 0.78 9.53 0.42
45-64 61,508,507 48,220,971 59.40 1.08 31.46 1.04 9.14 0.56
65 and over 32,790,722 28,017,810 61.15 1.25 30.29 1.25 8.55 0.63
                 
Education a
Less than high school (<12 years ) 41,246,773 26,843,770 56.60 1.30 28.72 1.16 14.68 0.89
High school graduate (=12 years) 66,631,871 46,641,587 58.19 0.99 32.15 0.94 9.66 0.57
At least some college (>12 years) 93,325,476 71,745,064 59.83 0.85 33.31 0.88 6.86 0.37
                 
Employment status b
Employed 137,047,255 93,847,741 58.32 0.77 32.99 0.73 8.69 0.38
Not employed 32,363,721 24,016,643 57.77 1.16 30.32 1.25 11.91 0.81
                 
Insurance c
Age 18-64                
Any private 131,459,362 96,667,753 58.77 0.88 33.45 0.76 7.79 0.40
Public only 13,338,753 10,200,234 58.40 2.28 22.91 1.61 18.70 1.80
Uninsured 25,149,011 11,309,501 52.99 2.23 32.30 2.02 14.71 1.34
Age 65 and over                
Medicare only 10,623,234 8,841,580 62.84 2.26 26.58 2.15 10.59 1.48
Medicare and private 18,549,229 16,079,189 60.15 1.72 32.79 1.83 7.06 0.67
Medicare and other public 3,435,872 2,937,177 61.78 3.47 27.38 3.14 10.84 2.01
No insurance/private only DSU DSU DSU DSU DSU DSU DSU DSU
                 
Family income
Negative or poor(<100% of poverty level) 20,927,745 14,580,706 59.05 1.66 24.76 1.42 16.18 1.25
Near poor/low income(100-<200% of poverty level) 34,858,614 23,017,469 57.52 1.24 31.24 1.27 11.25 0.82
Middle income(200-<400% of poverty level) 64,352,963 44,794,439 57.36 1.18 33.52 1.11 9.12 0.64
High income(>=400% of poverty level) 82,598,526 63,802,685 60.10 1.04 32.90 0.99 7.00 0.41
                 
MSA status
MSA 164,150,839 118,044,954 58.28 0.75 32.28 0.67 9.44 0.35
Non-MSA 38,587,009 28,150,344 60.75 1.38 30.96 1.53 8.29 0.61
                 
Perceived health status
Excellent/very good/good 177,125,850 124,672,271 59.83 0.69 32.05 0.65 8.12 0.31
Fair/poor 25,611,998 21,523,027 52.48 1.39 31.91 1.29 15.62 1.05
                 

aPersons 18+ with unknown education status not included.

bEmployment status for persons 18-64 only.

cReference group for insurance: 18-64 Any private, 65+ Medicare and private.

dFor all values, RSE < 30.

DSU - Data do not meet the criteria for statistical reliability, data quality or confidentiality.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access and Cost Trends, Medical Expenditure Panel Survey.

Table 4.1f, Patient Experience of Care by State (Medicare), 2001 Table 4.2b: National Patient Experience of Care, 2000

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