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2003 National Healthcare Quality Report

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Table 4.2e: Patient Experience of Care by State (Medicare), 2001

Among adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent distribution of how often their health providers explained things clearly, Medicare fee for service, by State, 2001
     
State Percent Standard error
Alabama 69.9 1.0
Alaska 69.4 2.4
Arizona 62.9 1.6
Arkansas 68.2 1.3
California 66.7 1.0
Colorado 66.4 1.5
Connecticut 69.4 1.4
Delaware 65.5 1.6
District of Columbia 66.5 2.2
Florida 64.7 0.7
Georgia 68.4 1.0
Hawaii 76.3 2.4
Idaho 60.9 1.9
Illinois 67.0 1.5
Indiana 66.9 0.9
Iowa 66.8 1.3
Kansas 67.0 1.5
Kentucky 64.9 1.3
Louisiana 72.8 1.2
Maine 71.2 1.3
Maryland 66.9 1.2
Massachusetts 70.4 1.4
Michigan 66.5 0.9
Minnesota 65.3 1.2
Mississippi 68.5 1.3
Missouri 66.1 1.0
Montana 70.2 2.3
Nebraska 67.0 1.6
Nevada 62.5 2.2
New Hampshire 68.6 1.5
New Jersey 67.6 1.0
New Mexico 68.1 1.6
New York 66.4 0.8
North Carolina 66.9 0.9
North Dakota 63.7 1.9
Ohio 65.5 0.8
Oklahoma 67.0 1.3
Oregon 65.8 1.6
Pennsylvania 67.9 0.8
Puerto Rico 61.4 2.3
Rhode Island 69.0 2.6
South Carolina 68.4 1.2
South Dakota 66.7 2.4
Tennessee 66.7 1.0
Texas 67.5 0.8
Utah 62.9 1.9
Vermont 70.2 2.3
Virginia 68.6 1.0
Washington 63.4 1.2
West Virginia 68.0 1.4
Wisconsin 68.2 1.0
Wyoming 64.3 2.5

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Table 4.2d: Patient Experience of Care by State (Medicaid), 2002 Table 4.2f:Patient Experience of Care (Medicare), 2001

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