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The 2003 National Healthcare Quality Report includes a broad set of performance measures that can serve as baseline views of the four components of quality of health care: effectiveness, safety, timeliness, and patient centeredness.
Chapter 1. Introduction
Chapter 2. Methods
Chapter 3. Effectiveness
Chapter 4. Patient Safety
Chapter 5. Timeliness
Chapter 6. Patient Centeredness
Chapter 7. Conclusion
List of Acronyms
List of Measures
Measure Specifications Appendix
Measure Specifications Appendix: Data Sources
Current as of November 2006