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2004 National Healthcare Quality Report

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Patient Centeredness

Among adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent distribution of how often their health providers listened carefully to them.

Measure Source

Agency for Healthcare Research and Quality (AHRQ), Center for Financing, Access and Cost Trends (CFACT), Medical Expenditure Panel Survey (MEPS).

National Tables

4.1a Among adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent distribution of how often their health providers listened carefully to them, United States, 2001.

4.1b Among adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent distribution of how often their health providers listened carefully to them, United States, 2000.

National Data Source

AHRQ, CFACT, Medical Expenditure Panel Survey.

National Denominator

Adults who visited a doctor's office or clinic to get healthcare in past 12 months and answered the question "In the last 12 months how often did doctors or other health providers listen carefully to you?" Nonresponses, and "Don't know" responses are excluded.

National Numerator

Subset of the denominator population in three categories according to their answer to the above question: "Always", "Usually", "Sometimes" or "Never".

State Tables

4.1c Percent of adults whose providers always listened carefully to them, Medicaid, by State, 2003.

4.1d Percent of adults whose providers always listened carefully to them, Medicaid, by State, 2002.

4.1e Percent of persons whose providers always listened carefully to them, Medicare fee for service, by State, 2002.

4.1f Percent of persons whose providers always listened carefully to them, Medicare fee for service, by State, 2001.

4.1g Percent of persons whose providers always listened carefully to them, Medicare managed care, by State, 2002.

4.1h Percent of persons whose providers always listened carefully to them, Medicare managed care, by State, 2001.

State Data Source

AHRQ, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

State Denominator

Adults who visited a doctor's office or clinic to get healthcare in past 12 months.

State Numerator

Subset of the denominator population who responded that the doctor always listened carefully to them.

Comments

National tables report data from the MEPS Self-Administered Questionnaire (SAQ). See the MEPS entry in the Data Source section of this appendix for more information on the SAQ.

 

The information on this page is archived and provided for reference purposes only.

 

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