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2004 National Healthcare Quality Report

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Table 4.3h: Percent of persons whose providers always explained things clearly to them, Medicare managed care, by State, 2001

State Percent 95% confidence interval
     
Alabama 73.6 1.4
Arizona 63.0 1.4
Arkansas 69.7 1.7
California 65.2 0.7
Colorado 68.4 0.9
Connecticut 70.6 1.4
Delaware 71.0 2.1
District of Columbia 66.9 2.5
Florida 65.7 0.7
Georgia 68.1 1.9
Hawaii 75.4 1.9
Idaho 69.6 1.8
Illinois 68.5 2.3
Indiana 69.2 1.2
Iowa 71.2 1.6
Kansas 68.7 1.3
Kentucky 63.9 2.4
Louisiana 74.3 1.3
Maryland 63.0 3.1
Massachusetts 72.4 0.8
Michigan 69.3 1.3
Minnesota 67.9 1.2
Mississippi 72.8 2.4
Missouri 67.0 1.3
Nebraska 70.0 2.3
Nevada 60.7 1.7
New Hampshire 72.2 2.5
New Jersey 69.0 0.9
New Mexico 66.7 1.9
New York 68.0 0.6
North Carolina 69.8 1.6
North Dakota 73.6 2.4
Ohio 69.0 0.7
Oklahoma 66.6 2.2
Oregon 68.7 0.8
Pennsylvania 71.8 0.7
Rhode Island 72.1 1.4
South Dakota 72.2 2.4
Tennessee 71.2 1.4
Texas 67.1 1.0
Virginia 67.8 2.3
Washington 68.9 1.0
West Virginia 71.2 1.8
Wisconsin 72.1 1.7
     

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

 

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