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2004 National Healthcare Quality Report

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Patients Who Report That Their Doctor Explains Things Clearly

It is important for providers to listen to patients since they must rely on them for information about symptoms and other information bearing on medical conditions and treatments. It is also important for the provider to listen because patients and physicians often have different views of symptoms and treatment effectiveness15.

Figure 5.1. Percent of persons having a health care provider that always explains things clearly, by age group, 2000-2001

Figure 5.1. Percent of persons having a health care provider that always explains things clearly, by age group, 2000-2001

[D] Select for Text Description.

Source: Agency for Healthcare Research and Quality, Medical Expenditure Panel Survey, 2000 and 2001.

Note: Due to a methodological change between 2000 and 2001 in the way children's data were collected, trend data for the under 18 age group are unavailable for 2000.

  • Overall the percentage of adults having a doctor who always explained things clearly remained stable from 2000 to 2001 (Figure 5.1).
  • Percentages reported for children are higher than those reported for adults, irrespective of insurance type.
  • In general, percentages for older adults on Medicare (both managed care and fee-for-service) on this measure tend to be higher than those for adults with commercial insurance. This is especially true for Medicare fee-for-service where States who reported scores ranged from a low of 60.8% to a high of 76.3% (see Tables Appendix, Tables 4.4.c-h).
  • Similarly, adults on Medicaid have higher percentages than do adults with commercial insurance, with the majority of States reporting scores above the national average (see Tables Appendix, Tables 4.4b-h).

 

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