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2005 National Healthcare Quality Report

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Table 4.1e
Percent of adults age 18 and over whose health providers always listened carefully, explained things clearly, showed respect for what they had to say, and spent enough time with them, Medicare managed care, by State, 2003
State Percent Standard error
     
Alabama 74.0 1.3
Arizona 62.1 1.0
California 63.4 0.4
Colorado 69.2 0.9
Connecticut 70.9 1.5
District of Columbia 65.1 3.0
Florida 63.5 0.6
Georgia 65.6 1.9
Hawaii 75.8 1.5
Idaho 71.9 1.6
Illinois 70.8 0.9
Indiana 71.8 1.3
Iowa 72.7 1.6
Kansas 64.9 1.9
Kentucky 67.5 1.8
Louisiana 70.3 1.7
Maryland 66.8 2.2
Massachusetts 70.6 0.8
Michigan 68.5 1.2
Minnesota 70.1 1.0
Mississippi 71.2 3.4
Missouri 68.6 1.0
Nebraska 73.3 2.5
Nevada 62.1 1.5
New Hampshire 66.6 2.6
New Jersey 69.5 1.1
New Mexico 69.1 1.6
New York 68.4 0.6
North Carolina 69.2 1.8
North Dakota 73.6 2.3
Ohio 70.7 0.6
Oklahoma 67.1 1.9
Oregon 71.0 0.7
Pennsylvania 72.2 0.6
Rhode Island 76.6 1.4
Tennessee 72.9 1.4
Texas 68.8 1.0
Utah 64.9 2.3
Virginia 66.8 1.8
Washington 69.1 0.9
West Virginia 73.7 1.1
Wisconsin 73.8 1.0
     

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

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