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2006 National Healthcare Quality Report

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Table 4.1d
Among adults age 18 and over who had a doctor's office or clinic visit in the last 12 months, percent whose health providers always listened carefully, explained things clearly, showed respect for what they had to say, and spent enough time with them, Medicare fee for service, by State, 2003 and 2004
  2004 2003
State Percent Standard error Percent Standard error
Alabama 68.7 1.2 69.4 1.1
Alaska 66.7 2.9 67.6 2.6
Arizona 62.9 1.7 63.1 1.7
Arkansas 68.7 1.3 69.5 1.4
California 66.0 0.8 66.6 0.8
Colorado 68.1 1.6 65.9 1.7
Connecticut 65.8 1.5 68.6 1.5
Delaware 67.8 1.5 66.9 1.6
District of Columbia 66.6 2.3 71.0 2.4
Florida 63.8 0.7 65.1 0.7
Georgia 68.0 1.0 68.2 1.0
Hawaii 73.1 2.0 71.8 2.0
Idaho 67.9 1.7 67.2 1.8
Illinois 68.1 0.9 69.3 0.9
Indiana 67.3 1.0 68.9 1.0
Iowa 68.2 1.3 68.5 1.2
Kansas 68.6 1.3 68.3 1.3
Kentucky 66.1 1.2 68.7 1.2
Louisiana 71.3 1.3 72.4 1.2
Maine 72.4 1.3 73.4 1.3
Maryland 65.7 1.3 68.2 1.2
Massachusetts 70.4 1.1 71.6 1.1
Michigan 67.5 0.8 68.7 0.8
Minnesota 67.2 1.2 69.2 1.2
Mississippi 69.5 1.3 70.4 1.2
Missouri 66.8 1.0 68.4 1.0
Montana 69.3 2.4 72.2 2.3
Nebraska 71.0 1.4 71.2 1.3
Nevada 60.8 2.3 66.0 2.1
New Hampshire 73.0 1.5 68.5 1.6
New Jersey 67.5 1.0 69.1 1.0
New Mexico 66.2 1.6 64.4 1.7
New York 66.1 0.7 67.4 0.7
North Carolina 68.3 0.9 69.0 0.9
North Dakota 66.1 1.6 67.4 1.4
Ohio 67.3 0.8 68.6 0.8
Oklahoma 67.7 1.4 68.7 1.4
Oregon 66.7 1.6 67.7 1.7
Pennsylvania 69.2 0.8 70.3 0.8
Puerto Rico 60.8 2.4 66.9 2.2
Rhode Island 69.7 2.2 73.2 2.2
South Carolina 67.8 1.3 71.0 1.2
South Dakota 67.8 1.7 70.3 1.6
Tennessee 69.1 1.1 69.7 1.1
Texas 67.1 0.7 69.5 0.7
Utah 66.1 2.0 64.3 2.0
Vermont 71.6 2.2 74.9 2.3
Virgin Islands 71.3 3.6 68.2 3.5
Virginia 67.7 1.0 70.1 0.9
Washington 65.8 1.2 66.4 1.2
West Virginia 68.4 1.3 68.6 1.3
Wisconsin 69.7 0.9 70.0 1.0
Wyoming 68.3 2.5 71.6 2.4

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

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