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2006 National Healthcare Quality Report

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Table 4.1e
Among adults age 18 and over who had a doctor's office or clinic visit in the last 12 months, percent whose health providers always listened carefully, explained things clearly, showed respect for what they had to say, and spent enough time with them, Medicare managed care, by State, 2003 and 2004
  2004 2003
State Percent Standard error Percent Standard error
Alabama 73.6 1.3 74.0 1.3
Arizona 62.3 1.0 62.1 1.0
California 64.3 0.4 63.4 0.4
Colorado 69.6 0.9 69.2 0.9
Connecticut 70.6 1.5 70.9 1.5
District of Columbia 66.8 2.9 65.1 3.0
Florida 64.7 0.6 63.5 0.6
Georgia 64.8 3.1 65.6 1.9
Hawaii 72.9 1.5 75.8 1.5
Idaho 71.5 1.6 71.9 1.6
Illinois 70.3 1.0 70.8 0.9
Indiana 73.0 1.3 71.8 1.3
Iowa 68.3 1.8 72.7 1.6
Kansas 67.4 1.8 64.9 1.9
Kentucky 69.5 2.6 67.5 1.8
Louisiana 73.3 1.5 70.3 1.7
Maryland 68.1 2.1 66.8 2.2
Massachusetts 71.3 0.8 70.6 0.8
Michigan 70.1 1.8 68.5 1.2
Minnesota 71.0 1.0 70.1 1.0
Mississippi DNC DNC 71.2 3.4
Missouri 69.4 1.1 68.6 1.0
Nebraska 55.2 0.1 73.3 2.5
Nevada 38.9 1.5 62.1 1.5
New Hampshire 48.6 0.1 66.6 2.6
New Jersey 45.4 1.1 69.5 1.1
New Mexico 53.8 1.8 69.1 1.6
New York 46.1 0.5 68.4 0.6
North Carolina 51.9 0.0 69.2 1.8
North Dakota 54.9 0.1 73.6 2.3
Ohio 47.0 0.7 70.7 0.6
Oklahoma 47.2 1.8 67.1 1.9
Oregon 50.3 0.7 71.0 0.7
Pennsylvania 52.0 0.6 72.2 0.6
Puerto Rico 32.8 1.8 76.6 1.4
Rhode Island 55.1 1.4 72.9 1.4
Tennessee 53.7 1.4 68.8 1.0
Texas 46.6 1.0 64.9 2.3
Virginia 46.4 1.8 66.8 1.8
Washington 48.9 0.9 69.1 0.9
West Virginia 52.0 1.9 73.7 1.1
Wisconsin 55.6 0.9 73.8 1.0

DNC - Data not collected.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

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