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Figure 5. Sources Consumers Are "Very Likely" To Use for Health Information

See Text Description [D]

[D] A bar graph shows which sources consumers are very likely to use:

  • 55% are very likely to use people with the same condition.
  • 51% are very likely to use family and friends.
  • 47% are very likely to use nurses.
  • 32% are very likely to use co-workers.
  • 32% are very likely to use live 800 numbers.
  • 30% are very likely to use church or community organizations.
  • 24% are very likely to use information at doctors' offices.
  • 22% are very likely to use quality ratings.
  • 19% are very likely to use newspapers.
  • 19% are very likely to use Web sites.
  • 18% are very likely to use TV or radio.
  • 15% are very likely to use video at home.
  • 10% are very likely to use 800 number recordings.

Source: RAND Health. Consumers and Health Care Quality Information: Need, Availability, Utility. October 2001. [Prepared for the California HealthCare Foundation Quality Initiative.]


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