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Slide Presentation from the AHRQ 2007 Annual Conference

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CBR: Another Use

Text Description is below the image.
  • CBR can be extended to provide solutions to problems based on past experiences in the database
    • e.g., a help desk


When you call a help desk, it is probable that the operator enters your event information into a CBR-based computer program. The database will be searched for similar events, and solutions to these past similar events will be presented as possible solutions to your current problem.

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