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Slide Presentation from the AHRQ 2007 Annual Conference

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Training and support

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  • Trained champions (opinion leaders)—nurse managers required to be part of champion training
  • Held regular champion calls by category of champion (educator, clinical specialist, staff nurses, managers) to address problems relative to role—problem solve together
  • Used Socio technical approach—involved users with designing identifying problems and designing solutions
  • Most of solutions came from RNs—we had resources in place to address most solutions /or told why couldn't

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