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Slide Presentation of the 2007 Annual Meeting of AHRQ

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Cost (I)

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Cost Category Description Impact on ROI One-time or ongoing Main Driver
Information Technology IT investment and installation - One-time Hardware, software, network, broadband
Workflow design
IT system design, setup, integration
Information Technology IT maintenance - Ongoing Support, maintenance, upgrades of hardware, software, and network
Broadband service
Physical/staff time Higher physician and staff training time -



Training time for workflow design and system usage
Staff time Lower transcription costs + Ongoing Direct entry into EHR (typing, template, voice recognition)
Admin Supplies Lower postage, fax, copier costs + Ongoing Referral letters, reports, diagnostic results entered and sent electronically (scanned, fax server, electronic data exchange)
Staff time Lower staff medical records handling time + Ongoing No chart search, pull, re-file time
Staff time Higher staff scanning time - Ongoing Scanning hard copy information for inclusion in patient record

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