Skip Navigation U.S. Department of Health and Human Services
Agency for Healthcare Research Quality
Archive print banner

Slide Presentation from the AHRQ 2007 Annual Conference

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to for current information.

Designing D2D

Text Description is below the image.

ED Improvement/Design Oversight Team

  • Launch:
    • Learning Session
    • Clarification of Multiple Outcomes
    • Oversight Process Defined
    • Phasing Described
  • Work Design
    • Work Team with Representation from all Stakeholders
    • Dedicated, nearly full time effort for up to 4 weeks
    • Start with "straw model" based on best practices

ED Improvement/Design Support Team


Once we recognized our need to address this, the question was how-
As we began our work, we began to find that there was a great deal of organizational interest-in lots of different silos!
Our first step was to bring the silos together-
The Design Process was collaborative with appropriate support
As we began our door to doc project, a team of physicians and nurses from all Banner facilities began to look at our current process and discovered we were able to fill a wall with all of the steps needed to bring a patient into our system. By eliminating all of the redundancies in the system we found we could get the patients to the doctor within—minutes......but we didn't want to move the problem from the front of the ED to the back.

Previous Slide Previous Slide         Contents         Next Slide Next Slide


The information on this page is archived and provided for reference purposes only.


AHRQ Advancing Excellence in Health Care