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Slide Presentation from the AHRQ 2007 Annual Conference

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Dimensions of Patient and Family-Centered Care

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  • In addition to safe and technically excellent care, patients and families identify the following specific dimensions as the most critical aspects of the ambulatory care experience:
    • Access;
    • Respect for patients' values and preferences;
    • Coordination of care;
    • Information, communication, and education;
    • Emotional support;
    • Involvement of friends and family;

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