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Slide Presentation from the AHRQ 2007 Annual Conference

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The CAHPS® Improvement Guide

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  • A resource manual for health plans and medical groups seeking to improve their CAHPS® scores
  • Funded by CMS (Medicare) and developed by Harvard Medical School CAHPS® Team
  • Over 2 dozen strategies mapped to CAHPS® core questions

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AHRQ Advancing Excellence in Health Care