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Slide Presentation from the AHRQ 2007 Annual Conference

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Lessons Learned

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  • Necessary to implement many projects for their to be a tipping point.
  • Identifying and defining metrics linked to process change is challenge for operational staff.
  • Important to establish infrastructure for evaluation with system redesign
  • Quantitative evaluation not rigorous research -lack of controls and randomization.
  • Physician participation a challenge.
  • Lean tools needed to be adapted to the healthcare environment.

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AHRQ Advancing Excellence in Health Care