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Slide Presentation from the AHRQ 2007 Annual Conference

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Early Results

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  • Many anecdotes from call center, providers and subjects
    • Identified serious medication errors
    • Intervened to avoid ER or hospitalization
    • Identified several "educational opportunities"
    • "Missed" data transmission is an important parameter to be followed
    • Nurse Case Managers seem to promote patient self-care and encourage patient-clinician communication
  • IHS group—many more hospitalizations and ER visits in all arms

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