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Slide Presentation of the 2007 Annual Meeting of AHRQ

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Avoid Trying to "Boil the Ocean"

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Introduced initiatives that were broad in scope and would address several question areas

Hourly Rounding
Empathy Training

Focused on Discharge Information; the only area Tenet scored slightly below average compared to the HCAHPS Chartbook data

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AHRQ Advancing Excellence in Health Care