Skip Navigation U.S. Department of Health and Human Services
Agency for Healthcare Research Quality
Archive print banner

Slide Presentation of the 2007 Annual Meeting of AHRQ

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to for current information.

Used a "Back to Basics" Approach to Help Hospitals Systematically Review HCAHPS Results

Text Description is below the image.

  1. Overall Score
  2. Category Average
  3. Question Score
  4. Unit Report
  5. Patient Information

  2. Begin by analyzing the high-level results to identify problems, then drill down to pinpoint what specific area is driving the score

Previous Slide Previous Slide         Contents         Next Slide Next Slide


The information on this page is archived and provided for reference purposes only.


AHRQ Advancing Excellence in Health Care