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Slide Presentation of the 2007 Annual Meeting of AHRQ

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Lessons Learned: Implementation (continued)

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  • Focus use of HIT as a tool to sustain quality and operational improvement
  • Standardized data elements and use of redesigned forms facilitate CNA adoption of HIT
  • Redesign workflow prior to HIT implementation
    • - Current workflow idiosyncratic and difficult to automate
  • Involve front-line in teams to redesign workflow
  • Establish partnerships and local champions
  • Dedicate project management resources
    • Nursing home facilities lack knowledgeable and experienced team to implement information technology, train staff, and managing change to achieve results.

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