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Slide Presentation of the 2007 Annual Meeting of AHRQ

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Text Description is below the image.

Flowchart depicts relationships between:

  • Technology: automation surprises, malfunctions
  • Organizational factors: interruptions, shift
  • Individual (nurse or patient): patient in isolation
  • Environment: where tasks completed, lighting, noise


Automation surprises—unexpected or unpredictable responses by technology (Handbook HF)

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AHRQ Advancing Excellence in Health Care