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Slide Presentation from the AHRQ 2007 Annual Conference

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Operational Changes, Improvements in outcomes

Text Description is below the image.
  • Time to critical labs drawn at hand-off
  • Briefings and debriefings implemented; SBAR communication for nursing report, telephone communication
  • Decrease in infection rates
  • Decrease LOS and increased throughput
  • Patient Satisfaction score exceeded target (Press Ganey)
  • Work Culture survey score increased

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AHRQ Advancing Excellence in Health Care