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Slide Presentation from the AHRQ 2007 Annual Conference

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Quality & Safety in Health Care: Safety by Design

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Rather than continuing to try to measure the width and depth of the quality chasm . . . . . how does one actually begin to close the quality chasm? One way to think about the problem is as a design challenge rather than as a quality improvement challenge. It is time to move from reactive measurement to a more proactive use of proven design methods, and to involve a number of professions outside health care so that we can design out system failure and design in quality of care.

Battles, Dec. 2006

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AHRQ Advancing Excellence in Health Care