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Slide Presentation from the AHRQ 2007 Annual Conference

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Results and Lessons Learned

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  • Selected Outcomes
    • 2006: Impact of diabetes screening reminders for non-adherent members—after 90 days 44% members had at least one test done after the reminder; 23% had all three tests (HbA1c, LDL-C, microalbumin test).
    • 2004: Impact of in-office education regarding diabetes disparities and importance of screening—HEDIS® 2005 did not show improvement in LDL testing rates in Medicare Advantage HMO pilot PCP practice sites who received education.
  • Selected Lessons Learned
    • Engagement of senior management is critical.
    • Collaborate, collaborate! Internal and external.
    • Network physicians supportive of our efforts.
    • Lag time: data analysis, use of data.
    • Dedicated resources is critical.
    • Limited evidence to guide efforts.

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