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The CAHPS Clinician & Group Survey: Strategies for Community Wide-Implementation (Webcast)

December 8, 2010


This Webcast offered an opportunity to learn about two strategies for implementing the CAHPS Clinician & Group Survey in a way that suits your community and hear how those strategies played out in Wisconsin and Colorado. 

Speakers and PowerPoint Slides

Photo of Dale Shaller

Dale Shaller
Managing Director; National CAHPS Database; Member of the CAHPS Yale Team.
Shaller Consulting

  • Dale Shaller's introduction PowerPoint presentation slides (PDF, 248 KB)
  • Dale Shaller's closing PowerPoint presentation slides (PDF, 173 KB)
 Photo Donna Marshall

Donna Marshall
Executive Director
Colorado Business Group on Health (CBGH).

  • Donna Marshall's PowerPoint presentation slides (PDF, 480 KB)
 Photo of Thomas Schlesinger

Thomas Schlesinger, PhD
Executive Consultant
Gundersen Lutheran Health System, Wisconsin.

  • Thomas Schleisinger's PowerPoint presentation slides (PDF, 440 KB)  


Listen to the Webcast 

Related podcast: Implementing the Clinician and Group Survey in a Community: A Followup Chat with Donna Marshall and Thomas Schlesinger

  • Podcast audio file (MP3 [mp3 audio file- 1 hour, 5 minutes] )
  • Podcast transcript (PDF [PDF file - 177.83 KB] ; PDF Help)


Read the transcript of the webcast ( PDF file PDF version - 211.95 KB ; PDF Help).

Related Material(s)

AHRQ Advancing Excellence in Health Care