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Measuring Patients’ Experiences with Medical Homes Using the CAHPS Patient-Centered Medical Home (PCMH) Item Set (Webcast)

November 3, 2011


To address a growing interest in assessing how patient-centered medical homes affect patients’ experiences with care, the CAHPS Consortium has developed the CAHPS Patient-Centered Medical Home (PCMH) Item Set. Incorporating this supplemental item set into the Clinician & Group 12-Month Survey creates a comprehensive survey to measure patients’ experiences with the domains of primary care that define a medical home.

This Webcast offered an opportunity to learn about AHRQ’s research on the medical home, the development of the CAHPS PCMH Item Set, and the ways in which this survey can be used. The Webcast also addressed the role of this patient experience survey in the National Committee for Quality Assurance’s PCMH Recognition Program.

 Speakers and PowerPoint Slides

Photo of Christine Crofton, PhD Christine Crofton, PhD
CAHPS Project Officer
Agency for Healthcare Research and Quality (AHRQ)

Photo of David Meyers, M.D. David Meyers, M.D.
Center for Primary Care, Prevention, and Clinical Partnerships, AHRQ

Photo of Patricia Gallagher Patricia Gallagher
Senior Research Fellow
Center for Survey Research, University of Massachusetts Boston; Yale CAHPS Team

Photo of Sarah Scholle, DrPH Sarah Scholle, DrPH
Vice President for Research and Analysis
National Committee for Quality Assurance (NCQA)

Photo of Stephanie Fry Stephanie Fry
Senior Study Director

  • Introduction presentation slides (PDF, 288 KB; PDF Help)
  • Closing presentation slides (PDF, 369 KB; PDF Help)



Read the transcript of the webcast (PDF, 269KB)

Page last reviewed March 2016
Page originally created June 2012


The information on this page is archived and provided for reference purposes only.


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