Measuring Patients’ Experiences with Medical Homes Using the CAHPS Patient-Centered Medical Home (PCMH) Item Set (Webcast)
November 3, 2011
To address a growing interest in assessing how patient-centered medical homes affect patients’ experiences with care, the CAHPS Consortium has developed the CAHPS Patient-Centered Medical Home (PCMH) Item Set. Incorporating this supplemental item set into the Clinician & Group 12-Month Survey creates a comprehensive survey to measure patients’ experiences with the domains of primary care that define a medical home.
This Webcast offered an opportunity to learn about AHRQ’s research on the medical home, the development of the CAHPS PCMH Item Set, and the ways in which this survey can be used. The Webcast also addressed the role of this patient experience survey in the National Committee for Quality Assurance’s PCMH Recognition Program.
|Christine Crofton, PhD
CAHPS Project Officer
Agency for Healthcare Research and Quality (AHRQ)
|David Meyers, M.D.
Center for Primary Care, Prevention, and Clinical Partnerships, AHRQ
Senior Research Fellow
Center for Survey Research, University of Massachusetts Boston; Yale CAHPS Team
|Sarah Scholle, DrPH
Vice President for Research and Analysis
National Committee for Quality Assurance (NCQA)
Senior Study Director
- Listen to the Webcast [ - 89 minutes, 5 second]
- Watch the Webcast Replay (1 hour, 28 minutes, 48 seconds)
Read the transcript of the webcast (PDF, 269KB)
Page originally created June 2012