Skip Navigation Archive: U.S. Department of Health and Human Services U.S. Department of Health and Human Services
Archive: Agency for Healthcare Research Quality www.ahrq.gov
Archival print banner

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to www.ahrq.gov for current information.

Measuring Patients’ Experiences with Medical Homes Using the CAHPS Patient-Centered Medical Home (PCMH) Item Set (Webcast)

November 3, 2011

 Summary

To address a growing interest in assessing how patient-centered medical homes affect patients’ experiences with care, the CAHPS Consortium has developed the CAHPS Patient-Centered Medical Home (PCMH) Item Set. Incorporating this supplemental item set into the Clinician & Group 12-Month Survey creates a comprehensive survey to measure patients’ experiences with the domains of primary care that define a medical home.

This Webcast offered an opportunity to learn about AHRQ’s research on the medical home, the development of the CAHPS PCMH Item Set, and the ways in which this survey can be used. The Webcast also addressed the role of this patient experience survey in the National Committee for Quality Assurance’s PCMH Recognition Program.

 Speakers and PowerPoint Slides

Photo of Christine Crofton, PhD Christine Crofton, PhD
CAHPS Project Officer
Agency for Healthcare Research and Quality (AHRQ)

Photo of David Meyers, M.D. David Meyers, M.D.
Director
Center for Primary Care, Prevention, and Clinical Partnerships, AHRQ

Photo of Patricia Gallagher Patricia Gallagher
Senior Research Fellow
Center for Survey Research, University of Massachusetts Boston; Yale CAHPS Team

Photo of Sarah Scholle, DrPH Sarah Scholle, DrPH
Vice President for Research and Analysis
National Committee for Quality Assurance (NCQA)

Photo of Stephanie Fry Stephanie Fry
Senior Study Director
Westat

  • Introduction presentation slides (PDF, 288 KB; PDF Help)
  • Closing presentation slides (PDF, 369 KB; PDF Help)

Recording(s)

Transcript

Read the transcript of the webcast (PDF, 269KB)

Page last reviewed March 2016
Page originally created June 2012

 

The information on this page is archived and provided for reference purposes only.

 

AHRQ Advancing Excellence in Health Care