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Improve Staff Performance

The Patient Safety Learning Network curriculum focused on specific strategies related to improving staff performance. Slide presentations from several Web conferences and related tools and resources about the HCAHPS survey and methods for improving the patient experience of care are now available here.

Links to Slide Presentations and Audio Files (with Transcripts):

 

The information on this page is archived and provided for reference purposes only.

 

AHRQ Advancing Excellence in Health Care