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So You Think You Can Coordinate Care? Prove It! (Text Version)

Slide presentation from the AHRQ 2010 conference.

On September 27, 2010, Carol VanDeusen Lukas and Kathryn McDonald made this presentation at the 2010 Annual Conference. Select to access the PowerPoint® presentation (300 KB). 

Slide 1

So You Think You Can Coordinate Care? Prove It!

So You Think You Can Coordinate Care? Prove It!

Session #28
AHRQ Annual Meeting
Monday, September 27, 2010

Slide 2



  • Carol VanDeusen Lukas, EdD
    Center for Organization, Leadership, and Management Research, Department of Veteran's Affairs
    Boston University School of Public Health

  • Kathryn McDonald, MM
    Center for Health Policy/Center for Primary Care and Outcomes Research
    Stanford University

Slide 3

Care Coordination

Care Coordination: Functional Definition

The deliberate organization of patient care activities between two or more participants (including the patient) involved in a patient's care to facilitate the appropriate delivery of health care services.

Two fundamental objectives of care coordination:

  • Transferring Information
  • Transferring Accountability

Slide 4

Examples of Care Coordination Activities

Examples of Care Coordination Activities

  • Determine and update care coordination needs
  • Create and update a proactive plan of care
  • Communicate:
    • Between healthcare professionals & patients/family
    • Within teams of healthcare professionals
    • Across healthcare teams or settings
  • Facilitate transitions
  • Connect with community resources
  • Align resources with population needs
Current as of December 2010
Internet Citation: So You Think You Can Coordinate Care? Prove It! (Text Version). December 2010. Agency for Healthcare Research and Quality, Rockville, MD.


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