This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.
AHRQ releases report on designing consumer reporting systems for patient safety events
Research Activities October 2011, No. 374
A recent report found little evidence of improvements in patient safety since the publication of the landmark Institute of Medicine report, To Err is Human: Building a Safer Health System in 1999. The Designing Consumer Reporting Systems for Patient Safety project, funded by the Agency for Healthcare Research and Quality (AHRQ), was developed to make recommendations for an ideal reporting system that consumers could use to report experiences with patient safety events. The recommendations for key design features of the consumer reporting system were developed by a technical expert panel, with input from consumer focus groups, stakeholder interviews, and an environmental scan and literature review. The technical expert panel made recommendations based on a set of six research questions developed by AHRQ.
The expert panel recommended that the reporting systems should collect information on all types of events, ranging from near-miss and no-harm events to adverse events. The panel also recommended that information collected from consumers should include where a patient safety event occurred; what contributed to the event; whether or to whom an event was reported; what happened when an event was reported; and the impacts or consequences of the event.
Internet Citation: AHRQ releases report on designing consumer reporting systems for patient safety events: Research Activities October 2011, No. 374.
October 2011. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/news/newsletters/research-activities/oct11/1011RA33.html
The information on this page is archived and provided for reference purposes only.