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Bioterrorism and Other Public Health Emergencies

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Slide Presentation by Dan Baden

On March 3, 2003, Dr. Baden made a presentation in the Web-Assisted Audioconference entitled Addressing the Smallpox Threat: Issues, Strategies, and Tools.

The is the text version of Dr. Baden's slide presentation. Select to access the PowerPoint® slides (1.6 MB).

Promising Strategies for Communicating With Community Providers

Slide 1


Clinician Outreach and Communication Activity
84 partner organizations
Regular conference calls
Two-way communication

Slide 2

CDC Clinician Registry

~ 40,000 members
Updates on changes and new information
Over 800,000 messages delivered

Slide 3

The following changes or additions were made to CDC guidance and information during the period of July 18 to July 25, 2003. If you have any questions on these or other clinical issues, please call our Clinician's Information Line at 877-554-4625.

West Nile Virus
As of July 24, there were 12 confirmed cases of West Nile virus in humans in eight States: Alabama (1), Colorado (1), Iowa (1), Minnesota (1), Ohio (1), South Carolina (1), South Dakota (1), and Texas (5).
Provides West Nile virus-related information and guidance for clinicians and public health professionals


Fact Sheet for Clinicians: Interpreting SARS Test Results from CDC and Other Public Health Laboratories. This guidance was changed to note that some persons do not test positive for the SARS-COV until more than 28 days after onset of illness. Previously this period was described as 21 days.

Slide 4

Clinician Specific Web pages

Smallpox, SARS, WNV
Standard format for all topics
Rapid access, <5 minutes in/out
Links to other resources

Slide 5

This slide is a screen shot of an informational Web page for clinicians to use in learning about SARS. Page contains links to new updated information on: guidance, case definition, clinical description, diagnosis/evaluation, index case presentation, infection control and exposure management, reporting, test results, training and reference materials, and treatment.

Slide 6

Clinician Information Line

(877) 554-4625
24/7 service
Staffed by clinicians
Links to S&L HD
Links to CDC Clinicians
Smallpox, SARS, Monkeypox, WNV

Slide 7

Satellite broadcasts

Targeted at clinicians
Live and archived versions
CME option
Mechanism for answering questions

Slide 8

Other Resources

Health Alert network

Slide 9

This slide contains an organizational chart that shows the interaction between communication teams in response to an emergency situation. At the top of this chart is the "Department of Health and Human Services Assistant Secretary for Public Affairs;" directly under that is the "CDC Communications Leadership Team," and below that is the "Information Management Team (IMT)." Reporting indirectly to the two top tier teams are the Directors Emergency Operations Center and the Emergency Communications Coordination Center. Out of the IMT are 8 sub-teams. They are: Communication Monitoring and Research Team (CMRT), Media Team (MT), Web Team (WT), Hotline Team (HT), Health Education Team (HET), Public Health Communications Team (PHCT), Clinicians Communications Team (CCT), and the Federal Governmental Communications Team (FGCT).

Slide 10

Communication Activity ECS—SARS

Monday, March 17, 2003
Triaged and handled 10,166 press calls
   12 press releases;
   21 telebriefings/news conferences
The Public Response Hotline answered 34,229 calls and received 3,450 E-mails
17 million page views on CDC SARS Web site
   Highest: nearly 4 million page views Apr. 20-26

Slide 11

Clinician Communication Activity—SARS

Conference calls with COCA partners: 5
16 Weekly updates via Clinician Registry
   (< 500,000 individual messages)
Satellite broadcasts on SARS: 2
   (~ 105,000 participants)
2,079 calls answered by Clinician Information Line

Slide 12

Clinician Communication Team

Clinician Outreach and Communication Activity (COCA)
Clinician-specific Web pages
Clinician Registry
Clinician Information Line (CIL)
Satellite broadcasts and other resources

Current as of February 2004

Internet Citation:

Promising Strategies for Communicating With Community Providers. Text Version of a Slide Presentation at a Web-assisted Audioconference. Agency for Healthcare Research and Quality, Rockville, MD.

Return to Audioconference


The information on this page is archived and provided for reference purposes only.


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